Our Terms and Conditions

 

Who are we

Welcome to our website, beanshere.com. We build our website to share knowledge and information about coffee and also give chance to you, user to purchase good coffee and equipment in various condition. Our products will be directly ship to you.

The following terms govern your access to and use of the BeansHere.com website, including any contents and services offered via our website throughout the posting of revised terms means that you accept and agree to the changes.

Privacy

Your privacy is our values. The information that you provide when shopping or registering for an account, this is included update and change information. We may use this information to provide respond to your questions and send you messages for purchasing confirmation and other essential information.

Use of cookies

Cookies are small files that are stored on your computer, handheld pc or mobile as you browse various web pages. We use cookies to make sure that our site is easy to use and you can browse without experiencing any problems. For example, one of the most common uses of cookies is to keep track of what you place in your basket – without cookies enabled our website would not remember what you have asked it to do.

Cookies do not collect or store Personal Information (e.g. credit card details, name, address etc.), and we do not use cookies in combination with your Personal Information.
If you want to buy products on our website, you will need to have cookies enabled within your internet browser. Your computer will automatically do this for you, and you don’t need to change anything for this to happen.

Intellectual property rights

This website and its entire contents, features and functionality are owned by Beans Here Co,.Ltd. This term permit you to use our website for your personal or non-commercial use only. You must not use content; this is include pictures, words, and design etc, as this is your own works or productions.

Reliance on website information

The information presented on our website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to our website, or by anyone who may be informed of any of its contents.

Make an order

You still can go through and shopping with our website without Beans Here account. However, you may only register for Beans Here account and purchase our products if you are at least 18 years old. When you register for an account, you represent that

  1. You meet such age requirement.
  2. All of the information you provide is accurate, current and complete.
  3. You will be solely responsible for all transactions that take place using your account.
  4. You will be solely responsible for maintaining the secrecy and security of your account and password.

We reserve the right to refuse service, terminate your account, or cancel your orders in our sole discretion, including, without limitation, if we believe that your conduct violates applicable law or is harmful to our interests.

Payment – payment method, and how payment related to shipment

We are offering two kinds of payment method.

  1. Credit card powered by Omise payment gateway, simply fill in the form during checkout page
  2. Direct bank transfer, Simply selected Direct Bank Transfer during Checkout page and continue your shopping.

Once your shopping is completed, we will send payment confirmation in the email for your confirmation when you have transferred the money.
* For direct bank transfer, your order will be hold for 24 hours if you are not making payment during that time. Your order will be erased and you have to do all the shopping again.

Shipping- shipping method, and shipping within

Your order will be shipped once we receive your payment. Shipping processes are varying depend on product types as follow.

  • Brewing kits will be ship within 4 working days after payment received.
  • Green beans will be ship within 4 working days after payment received.
  • Roasted Beans will be ship within 10 working days after payment received.

There are several shipping method that our company provided for maximum satisfaction of customer, for example, Thailand Postal Service (Thai Post), Kerry Express ,and other postal service.

Return

To return your orders please fill Beans Here returning forms or contact us at [email protected] We are regret to inform you that once you purchased the product not every product are eligible to return unless the following circumstance.

  1. Buyer must provide eligible evidence of purchase with buyer name on it
  2. That product were listed as Returnable or Satisfaction guarantee on product page which time 
frame start when you receive the product (include Weekend and Holiday).
  3. Products you receive have manufacturing defect. (Our staff will contact you back once you 
submitted the returning form) *apply to all products.
  4. Received the product that you have not ordered. For this circumstance you will be eligible to return 
the product.
    *Green and Roasted coffee beans are not returnable and refundable except when condition 
number 3 is applied

The cost of sending the package back to us is responsibility of shopper except condition 
number 2 and 3 apply. * If condition number 2 and 3 apply, shopper must take care for returning cost and our company will waive the shipping cost in forms of cash, Coupon, or discount.
Every Returning products must be in perfect condition without any damage or use. The product package must be intact and complete set of everything inside.

*Please read Refund policy for more information.

Refund

Your product will be refund within 30 working days after we receive the returned product with Return conditions.

Only product cost is refundable while shipping cost will not be refund.

If there is a damage of the products, it cannot be able to refund.

Due to different banking policy for each bank, money will be in your account depending on 
banking system while we will process our path within 14 days. If you are paying by credit card, your money will be return back to your credit card in next bill.

For Direct Bank Transfer, Please provide the bank account in Return and Refund Forms.

To protect you from fraud, If there are mistaken money transferred,we will not transfer money back to you directly unless we receive request forms from your provider Bank.

Changes to this website

We may update the content on our website from time to time, but its content is not necessarily complete or up to date. Any of the material on our website may be out of date at any given time, and we are under no obligation to update such material.

Linking to this website

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.

Links from this website

Any links from this website to other sites and resources provided by third parties are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to our website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Governing Law and Jurisdiction

All matters relating to our website and these terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims) will be governed by and construed in accordance with the laws of Thailand, without giving effect to any choice or conflict of law provision.

Waiver

No waiver by Beans Here of any term or condition set forth in these terms will be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Beans Here to assert a right or provision under these terms will not constitute a waiver of such right or provision.

If any provision of these terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision will be eliminated or limited to the minimum extent such that the remaining provisions of these terms will continue in full force and effect.

Entire Agreement

These terms and our privacy policy constitute the sole and entire agreement between you and Beans Here co.,ltd. with respect to our website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to our website.

We have to reserve the right to change term and conditions anytime without prior notice.

Feedback

We welcome your comments and suggestions regarding our website and the information, products and services we make available here. Contact us at

[email protected] or (+66) 84-514-2914 to provide feedback.

Thank you for visiting our website. We hope to serve you in the future soon.